Privacy Policy

1. Who We Are

HarbourWeb is a website design and development business providing website creation, website sales, domain-related services, and related digital services.

Website: Harbourweb.co.uk

Email: Contact@harbourweb.co.uk

2. Information We Collect

We may collect and process the following information:

Information You Provide

• Full name
• Email address
• Telephone number
• Business name
• Website requirements
• Messages submitted through contact forms
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of visits
• Website usage statistics

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and maintain website functionality.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries and requests
• Provide our services
• Create and manage customer websites
• Communicate regarding projects and services
• Improve our website and services
• Maintain website security
• Comply with legal obligations
• Prevent fraud or misuse of our services

We will only use your personal information where we have a lawful basis to do so.

4. Sharing Your Information

HarbourWeb does not sell, rent, or trade personal information to third parties.

We may share information with trusted third-party service providers where necessary for the operation of our business, including:

• Domain registrars
• Website hosting providers
• Payment processors
• Email service providers
• Analytics providers
• Professional advisers

Information will only be shared where necessary and appropriate safeguards are in place.

5. Third-Party Services

Websites created by HarbourWeb may incorporate third-party services, plugins, tools, or integrations.

HarbourWeb is not responsible for the privacy practices of third-party websites or services. Users should review the privacy policies of any third-party services they use.

6. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

7. Data Retention

We will retain personal information only for as long as reasonably necessary to:

• Provide our services
• Fulfil contractual obligations
• Resolve disputes
• Maintain business records
• Comply with legal requirements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

8. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of processing
• Object to certain processing activities
• Request a copy of your personal information
• Withdraw consent where consent has been relied upon

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

Cookies are small text files stored on your device when you visit a website.

We may use cookies to:

• Ensure website functionality
• Improve user experience
• Analyse website traffic
• Monitor website performance

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to remove such information.

11. International Data Transfers

Some third-party service providers may store or process information outside Jersey or the United Kingdom.

Where such transfers occur, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information.

12. Changes to This Privacy Policy

HarbourWeb may update this Privacy Policy from time to time.

Any changes will be posted on this page and will become effective immediately upon publication.

We encourage users to review this Privacy Policy periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we process personal information, please contact us:

HarbourWeb

Email: Contact@harbourweb.co.uk

Website: Harbourweb.co.uk

14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Jersey.

Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Jersey.